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Frequently Asked Questions (FAQs) .

 Click here to return to MG Online subscription page

Q. Do the subscription rates include postage?

Q. What are modes of payment of subscription amount?

Q. On trying to make online payment, CCAvenues is saying "Transaction Failed"?

Q. I do not have an account in HDFC Bank - can I still pay the subscription at an HDFC Bank?

Q. I am sending an Money Order, do I have to send a separate letter inform you the same?

Q. Do you accept cheques from remote towns? In whose name the cheque should be issued? What precautions should be taken while sending a cheque?

Q. Why are the international subscription rates so high?

Q. How many issues will I receive in a year?

Q. How much time does it take for MG to reach me?

Q. Can I get past issues or volumes of MG?

Q. Which credit cards are accepted here?

Q. I dont have a US Dollar credit card?

Q. Is MG's credit card processing secure?

Q. Can the MG Team view my credit card number?

Q. How much time does the credit card authentication process take?

Q. I have been trying to order online but each time CCNow fails?

Q. Does MG share data collected during the subscription process?

Q. What description appears on my credit card statement?

Q. I live in Malaysia, can I subscribe MG for my friend in India or vice versa?

Q. What reference should I provide in my correspondence?

Q. How do I know when my subscription is going to expire?

Q. I want to renew my subscription.

Q. Can MG Subscription amount be sent by Post?

Q. Apart from Euro and Indian Rupees, which currency do you accept?

Q. What are the chances of an Indian Money order being misplaced?

Q. For cheques, do I have to add bank commission?

Q. In case of any problem where should I contact?

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Q. Do the subscription rates include postage?
A. All subscription rates include postage. 

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Q. What are modes of payment of subscription amount?
A.  {Arranged as fastest to slowest}:
(a) Online securely using: Credit Cards, Debit Cards  [FASTEST / BEST]
(b) Net Banking - (All Major Indian Banks)
(c) Itz Cash cards, PayMate - Mobile payments
(d) Dropping a cheque at any HDFC Bank ATM across India
(e) Electronic Money Order (through Post Office)
(f) Send us a Cheque, Demand Draft [slowest]. 

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Q. On trying to make online payment, CCAvenues is saying "Transaction Failed"?
A.  There are many reasons, insufficient funds, wrong CVV, wrong Verfied by Visa Code or wrong Master Secure Code. Wrong expiry date. But the most common reason is mentioning wrong billing address. While ordering you need to give two addresses (a) Billing (b) Shipping. Billing address meaning the address exactly as in the bank records or as printed on your bank statement. Shipping address is where you want the subscription to be delivered.

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Q. I do not have an account in HDFC Bank - can I still pay the subscription at an HDFC Bank??
A.  If you want to pay "by dropping a cheque at any HDFC Bank ATM across India" you need not have an account at HDFC Bank. But you should have our account details. Email us for that at
subs@milligazette.com.

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Q. I am to sending an MO, do I have to send a separate letter inform you the same?
A. The Money Order form has space for communication please give your full address with area pin code, mention whether is a renewal or a new subscription and mention the subscription period. It is always better to also drop us a post card with the above details and also write the MO No., Date, amount and booking post office. 

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Q. Do you accept cheques from remote towns? In whose name the cheque should be issued? What precautions should be taken while sending a cheque?
A. We accept cheques from any part of the world, expect from Pakistan. The cheque should be favouring "The Milli Gazette". Always cross the cheque as shown in the figure to make it account payee. Add necessary bank commission (Rupees cheques=Rs 30; Foreign cheque=Equivalent of Euro 3). The cheque should have your name and address. Mention new subscription or renewal and full mailing address in the covering letter. See this graphic for a better understanding.  Send the cheque under registered cover. [Please send only MICR cheques, these are cheques with a machine readable strip at the bottom as shown in the graphic]

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Q. Why are the international subscription rates so high?
A. The postal charges for foreign airmail is more than 100 times of what it is for an Indian address.

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Q. How many issues will I receive in a year?
A. 24 issues per year. We are a fortnightly newspaper. The 1-15th issue of the month is posted on the 27th of the previous month and the 16-30th issue is posted on the 12th of the month, as per the directions of the Indian Postal Department. Ex. 1-15 Feb issue is posted on the 27th of January and the 16-28 Feb issue is posted on the 12th of Feb. 

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Q. How much time does it take for MG to reach me?
A. From the posting day as allotted by the Indian Postal Department, it takes about 2-4 days for delivery to an Indian address, 10-15 days for outside India by AIRMAIL, and 10-20 weeks for SURFACE MAIL.

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Q. Can I get past issues or volumes of MG?
A. Yes. We started in January 2000 and you can order sets of issues published in a year. Like 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009. Click here.

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Q. Which credit cards are accepted here?
A. We accepts American Express, Visa, Master credit cards. 

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Q. I dont have a Rupees credit card?
A. You can use a credit card of any currency, for making purchases at our site. In such cases a conversion rate into the local currency may be applied by your local bankers. 

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Q. Is MG's credit card processing secure?
A. Yes, CCAvenue is our authorized online payment processer and it uses secures servers.  CCAvenue is largest online payment processor in India. Visit: CCAvenue.com for more details. 

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Q. Can the MG Team view my credit card number?
A. No. First CCAvenue collects all the information, that is, product purchased, credit card number, billing address, shipping address etc etc. After this CCAvenue contacts your bank to verify the details and check whether the card has sufficient funds, and also if the credit card is not a stolen one. Only after CCAvenue gets a positive response your bank, it forwards the order to Milli Gazette, which does not contain your credit card number.

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Q. How much time does the credit card authentication process take?
A. If you have filled in all the details correctly, it takes about 1-2 days for the order to land in our mailbox. Another 2-4 days for getting you on our mailing list. Kindly contact us at sales@milligazette.com if get no response from us within 5 days of placing the Online order.

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Q. I have been trying to order online but each time CCAvenue fails?
A. It happens when your bank is unable to provide required information to CCAvenue. Try using another credit card.

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Q. Does MG share data collected during the subscription process?
A. No, all personally identifiable information collected will be kept strictly confidential. We do not sell any subscriber information to third parties

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Q. What description appears on my credit card statement?
A. Charges will appear on your credit card statement as "CCAvenue".

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Q. I live in Malaysia, can I subscribe MG for my friend in India or vice versa?
A. Of course, you can subscribe on behalf of anyone. Gift a subscription to anyone. Just give your friends address in the "Shipping Address" section. Kindly choose the correct subscription option, that is, Indian Address or Outside India. 

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Q. What reference should I provide in my correspondence?
A. In case of online subscription, it is your CCAvenue Order cart number, UNTIL you hear from us. After this it will be the first line of the address label of your MG envelope (Your subscription code). 

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Q. How do I know when my subscription is going to expire?
A. The last "number" of your subscription code is the issue number with which your subscription will expire. Example, subsgazet/26512-F/81-102-184-208-232, means your subscription started with issue number 81 and then got renewed till 184 and 208 will end with issue 232. Also we will inform a month in advance when your subscription is about to expire.

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Q. I want to renew my subscription.
A. Please mention renewal in the special instruction field while ordering online, still better it you could write your subscription code there.

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Q. Can MG Subscription amount be sent by Post?
A. Yes, we accept cheques, Demand Drafts, Money Orders

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Q. Apart from Euro and Indian Rupees, which currency do you accept?
A. All except Pakistani Rupees.

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Q. What are the chances of an Indian Money order being misplaced?
A. Very little, our postal office does not pay cash for MOs, instead we receive a collective cheque from the Post office. So, if your MO reaches our office it has to be on the records of the Post office cheque issuing register. Moreover, when we receive a MO we place our official rubber stamp of the acknowledgment part of the MO form.

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Q. For cheques, do I have to add bank commission?
A. Yes & No, if your bank is in Delhi you dont need to add bank commission, also when your cheque is payable at par or when you are sending a DD payable at Delhi. 
Please add Rs 30 to the amount if your bank is outside Delhi. Add Euro 3 or equivalent if your bank is outside India. 
For example, if your bank is in Bombay, and you are ordering a one year subscription at Rs 240, the cheque must be issued FOR Rs 270. In case your bank is in California and your are ordering a one year subscription by Airmail at USD 48, the cheque must be issued for USD 51. 

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Q. In case of any problem where should I contact?
A.
For further assistance please email us at sales@milligazette.com

 

Last updated 6 June, 2010

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